My Oracle Support Banner

Product WorkSpace Project Export Removes The Spaces Between Characters Making File Ineligible For Import (Doc ID 2282707.1)

Last updated on JULY 02, 2017

Applies to:

Siebel CRM - Version 16.8 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.8 [IP2016] version, Order Management

Product WorkSpace Project Export removes the spaces between characters making file ineligible for import

The exported file from siebel removes the spaces between the words or tags. Hence making these files invalid during import.
Scenario 1: When exporting Workspace Objects, the tags in the generated file is as below
VODObjectNum

Expected : VOD_spcObjectspcNum, VOD_spcName

Actual: VODObjectNum, VODName

Hence while importing the WS project it fails with invalid file.

ERROR
-----------------------

Incorrect Format: EAI Message Propset; Can not extract; Child Element: "VOD ImpExp BC"(SBL-ISS-00120)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Admin Product>>Workspace
2. Export Workspace Project
3. Import Product structure, thrown error message


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.