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Product WorkSpace Project Export Removes The Spaces Between Characters Making File Ineligible For Import (Doc ID 2282707.1)

Last updated on AUGUST 11, 2022

Applies to:

Siebel CRM - Version 16.8 [IP2016] and later
Information in this document applies to any platform.


On : 16.8 [IP2016] version, Order Management

Product WorkSpace Project Export removes the spaces between characters making file ineligible for import

The exported file from siebel removes the spaces between the words or tags. Hence making these files invalid during import.
Scenario 1: When exporting Workspace Objects, the tags in the generated file is as below

Expected : VOD_spcObjectspcNum, VOD_spcName

Actual: VODObjectNum, VODName

Hence while importing the WS project it fails with invalid file.


Incorrect Format: EAI Message Propset; Can not extract; Child Element: "VOD ImpExp BC"(SBL-ISS-00120)

The issue can be reproduced at will with the following steps:
1. Go to Admin Product>>Workspace
2. Export Workspace Project
3. Import Product structure, thrown error message


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