Error In Opening Siebel Product Configurator Using WebSEAL SSO URL (Doc ID 2282936.1)

Last updated on JULY 03, 2017

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.9 [IP2015] version, Security / Authentication

When attempting to open product configurator using SSO URL,
the following error occurs.

ERROR
-----------------------
Invalid encoded property set string

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open product configurator using SSO URL
2. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use product configurator using SSO URL.

Cause

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