First Ldap Authentication Fails With LDAP/SSL (Doc ID 2283758.1)

Last updated on JULY 06, 2017

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

First LDAP authentication fails with Authmode 1  and then it passes . 

The following are error from AOM log .

SecAdptLog 3rdpartyTrace 3 0005d5f3590b0db4:0 2017-05-18 23:38:49 ldap_open(hostname, 3269) returns 13361f70.
SecAdptLog API Trace 4 0005d5f3590b0db4:0 2017-05-18 23:38:49 Ldap Utility:: Invoking _ldap_init_SSL with AuthMode 1
SecAdptLog 3rdpartyTrace 3 0005d5f3590b0db4:0 2017-05-18 23:38:50 ldap_init_SSL(file:/opt/app/bss/sieb/siebsrvr/SSL, ..) returns 554 Errstring is SSL handshake failed.
SecAdptLog 3rdpartyTrace 3 0005d5f3590b0db4:0 2017-05-18 23:38:50 ldap_unbind(13361f70) returns 0.


SecAdptLog 3rdpartyTrace 3 0005d5f3590b0db4:0 2017-05-18 23:38:50 ldap_open(hostname, 3269) returns 13361f70.
SecAdptLog API Trace 4 0005d5f3590b0db4:0 2017-05-18 23:38:50 Ldap Utility:: Invoking _ldap_init_SSL with AuthMode 32
SecAdptLog 3rdpartyTrace 3 0005d5f3590b0db4:0 2017-05-18 23:38:50 ldap_init_SSL(file:/opt/app/bss/sieb/siebsrvr/SSL, ..) returns 0 Errstring is Success.

 

 

Cause

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