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Page Layout Distortion In Navigating From Site Map > Administration - Communication To Any Screen (Doc ID 2283862.1)

Last updated on JANUARY 15, 2020

Applies to:

Siebel Life Sciences CRM - Version 15.17 [IP2015] and later
Information in this document applies to any platform.


Using Siebel Epharma application 15.17 with Open UI enabled a page layout issue appear.

Please find the replication steps below:

1. Login to application.
2. Navigate to the Site map
3. Click on Administration-Communication-> All Templates
4. Navigate to the Site map
5. Click on Administration-Documents-> Correspondence Templates

The issue appear only with IE 11 with vanilla SRF and vanilla JS file

Also, the Administration - Communication Screen is getting displayed for the first time. But if we navigate to some other screen from Administration - Communication > Site Map > Any screen we are facing issue

Please confirm whether the feature is product bug after upgrade and if there is any workaround for the same?


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