My Oracle Support Banner

Page Layout Distortion In Navigating From Site Map > Administration - Communication To Any Screen (Doc ID 2283862.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel Life Sciences CRM - Version 15.17 [IP2015] and later
Information in this document applies to any platform.

Goal

Using Siebel Epharma application 15.17 with Open UI enabled a page layout issue appear.

Please find the replication steps below:

1. Login to application.
2. Navigate to the Site map
3. Click on Administration-Communication-> All Templates
4. Navigate to the Site map
5. Click on Administration-Documents-> Correspondence Templates

The issue appear only with IE 11 with vanilla SRF and vanilla JS file

Also, the Administration - Communication Screen is getting displayed for the first time. But if we navigate to some other screen from Administration - Communication > Site Map > Any screen we are facing issue

Please confirm whether the feature is product bug after upgrade and if there is any workaround for the same?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.