POP3 Error: -ERR Logon failure: unknown user name or bad password
(Doc ID 2284256.1)
Last updated on OCTOBER 28, 2022
Applies to:
Siebel CRM - Version 8.1.1.10 [23021] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.10 [23021] version, Comms Server & Email Response
ACTUAL BEHAVIOR
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CommInboundRcvr is not receiving mails and emails are getting stuck in the inbox folder of the mailbox.
ERROR
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POP3SMTP[07/05/2017 17:56:50]:ERROR:POP3 PASS error: -ERR Logon failure: unknown user name or bad password.
STEPS
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The issue can be reproduced at will with the following steps:
1. Configure email Response
2. Send an inbound email
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |