Two CRM Desktop Icons Are Displayed In System Tray Intermittently (Doc ID 2284263.1)

Last updated on JULY 07, 2017

Applies to:

Siebel CRM Desktop - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

After installing CRM Desktop we sometimes notice that TWO CRM Desktop icons are displayed in the system tray. So far no negative consequences were experienced but it affects user acceptance.

Cause

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