Last updated on JULY 07, 2017
Applies to:Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.
The customer has report that the AsgnSrvr Component is not closing DB2(z/OS) threads and the DB2(z/OS) Database connection is always open, The task is completed, but it leaves the DB2 thread open, see below showing AsgnSrvr thread RUNNING FOR 70 MINUTES from DB2 master.logs.
Start an AsgnSrvr job to assign one Service Request in Administration - Server Management > Jobs.
The job is competed successfully, but the thread is left open as shown in DB2 master.log.
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