ASGNSRVR Component Is Not Closing DB2(Z/OS) Threads. (Doc ID 2284444.1)

Last updated on JULY 07, 2017

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

The customer has report that the AsgnSrvr Component is not closing DB2(z/OS) threads and the DB2(z/OS) Database connection is always open, The task is completed, but it leaves the DB2 thread open, see below showing AsgnSrvr thread RUNNING FOR 70 MINUTES from DB2 master.logs.

 

 

Repro Steps:

Start an AsgnSrvr job to assign one Service Request in Administration - Server Management > Jobs.

The job is competed successfully, but the thread is left open as shown in DB2 master.log.

Changes

 

Cause

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