ASGNSRVR Component Is Not Closing DB2(Z/OS) Threads.

(Doc ID 2284444.1)

Last updated on JULY 07, 2017

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.


The customer has report that the AsgnSrvr Component is not closing DB2(z/OS) threads and the DB2(z/OS) Database connection is always open, The task is completed, but it leaves the DB2 thread open, see below showing AsgnSrvr thread RUNNING FOR 70 MINUTES from DB2 master.logs.



Repro Steps:

Start an AsgnSrvr job to assign one Service Request in Administration - Server Management > Jobs.

The job is competed successfully, but the thread is left open as shown in DB2 master.log.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms