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Menu Import of Chinese Characters Appears Garbled (Doc ID 2284712.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel CRM - Version 8.2.2 SIA[22320] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

When using import function, if the imported data contains Chinese characters, after the import it will become garbled

STEPS

The issue can be reproduced at will with the following steps:
Login to Application
Use Menu Import and import data having chinese chars
Check imported data
Seems the Chinese characters imported grabbled.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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