Srvrmgr Connection Is Taking Long Time To Return The Prompt

(Doc ID 2285345.1)

Last updated on JULY 11, 2017

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, System Admin

ACTUAL BEHAVIOR
---------------
When attempting to connect to srvrmgr it may take several minutes for the prompt to return.


EXPECTED BEHAVIOR
-----------------------
In normal condition it may take about one minute for the prompt to return.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the enterprise monitoring and jobs submissions are highly impacted.

Changes

 

Cause

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