ADDITIONAL SCROLLBAR IS NOT REMOVED AFTER CLOSING REPORTS SECTION (Doc ID 2287274.1)

Last updated on JULY 20, 2017

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version and later

An additional scrollbar appears when clicking on Reports button from Sales Orders Screen but is not removed when closing the reports. The additional scrollbar disappears only after log out/login action.

The issue can be reproduced at will with the following steps:

  1. Login to Siebel Application
  2. Go to Sales Orders ,Drill down on one Order
  3. Click on Reports Icon in the Application Level Menu,Reports applet opens
  4. Additional Scroll bar is displayed
  5. Close the Reports section,additional vertical scroll bar is not closed

Cause

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