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View Is Not Getting Loaded In Open UI (Doc ID 2287582.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.


On : 15.6 [IP2015] version, Configuration - General

View is not getting loaded in Open UI. Currently we are facing an issue in Open UI. View is not getting loaded in Open UI on IE11 (On chrome it loads properly ) but same view gets loaded in activex(HI) application. We have attached the Screenshots of error coming on server and error coming on dedicated client.

From error it looks like issue is occurring because of junk/special characters coming in the view name. We have checked in the siebel tools that view object
is having – (hyphen) character but the same is getting read by activex but not open UI.

Also Issue is occurring on IE11 only .. On chrome it is working fine.

Could not find 'View' name 'XYZ FINCORP Call Report ??~My Bran". This object is inactive or nonexitent.(SBL-DAT-00144)

The issue can be reproduced by creating a view with hyphen and test in OpenUI IE11


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