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WSD Install Issue (Doc ID 2288419.1)

Last updated on NOVEMBER 18, 2020

Applies to:

Siebel Web Marketing - Version 15.7 [IP2015] and later
Information in this document applies to any platform.


On : 15.7 [IP2015] version, Siebel Marketing

When attempting to install EMS, 
the following error occurs.

----------------------- Maximum number of open connections reached after 20 retries. at

The issue can be reproduced at will with the following steps:

1. Go to MOS and click on the Patch and Updates tab

2. enter the Patch ID:- 24363906

3. This will pull out all the patches based OS .

4. Download the Operating system bundle of your choice.

5. Unzip and install the patch in your development environment first. Make sure that this have been tested well before its deployed in your production environment.

The issue has the following business impact:
Due to this issue WSD does not work


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