On Siebel Business Service 'MCR Session Manager' (Doc ID 2288447.1)

Last updated on JULY 20, 2017

Applies to:

Siebel CRM - Version 7.7.2.2 [18356] and later
Information in this document applies to any platform.

Goal

We are using Genesys for our telephony related functionality.

The def file provided by Genesys is having reference to business service 'MCR Session manager' but we do not find the same business service in Siebel repository.

Can you please provide more information on business service 'MCR Session manager'.
 

Solution

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