Performance Issue While Opening Update Promotion Functionality

(Doc ID 2289914.1)

Last updated on AUGUST 03, 2017

Applies to:

Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Order Management

Performance Issue while Opening Update Promotion functionality

Since Siebel upgrade it has been observed slowness in opening the target promotions applet in upgrade promotion scenario. This has been observed based on the Oracle RUEI tool.

Repro steps:
The issue can be reproduced at will with the following steps:
1. Navigate to Accounts -> drill down on account
2. Go to Installed Assets
3. Select Upgrade Promotion
4. Order Reason -> Promotion Upgrade Pick Applet -> Order Entry – Line Items List Applet.


Cause

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