IP 2015 Siebel Gateway Stops To Accept Connections - error ORA-12545 (Doc ID 2290599.1)

Last updated on JULY 26, 2017

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On :  15.0 [IP2015] version, System Admin

When attempting to connect to srvrmgr the Gateway Server is not accepting connections, it is also affecting the connections from Siebel Server components.
This is an intermittent issue, it gets resolved by restarting the Gateway Server service.

ERROR
-----------------------
SBL-SEC-10018: [DataDirect][ODBC 20101 driver][20101]Error while trying to retrieve text for error ORA-12545


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the Gateway Server needs to be bounced

Changes

 

Cause

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