Product Configurator Collapsed on Sorting List Column of Attribute Pick Applet

(Doc ID 2291432.1)

Last updated on JULY 28, 2017

Applies to:

Siebel Communications - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.3 [IP2015] version, Order Management

ACTUAL BEHAVIOR
---------------
Product Configurator collapse on Sorting list column of Attribute pick applet based on *PSP Dynamic Matrix Rule* BC



EXPECTED BEHAVIOR
-----------------------
There should not be any issue while trying to sort list column of attribute pick applet based on *PSP Dynamic Matrix Rule* BC

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create two attributes as below and release it
Attr 1 : Test PL Sort
Attr 2 : Test PL Sort Matrix BC

2. Create product Class and above created attributes and release it
Example : Test PL Sort

3. Create Customizable product with above class
Example :- Test PL Sort
Prod Class : Test PL Sort

Add following properties for both the attributes

For *Test PL Sort*
Properties details :-
PickApplet = Account Pick Applet
PickList = Order Entry - Account PickList
PickMap01 =

For *Test PL Sort Matrix BC*
Properties details :-
PickApplet = PSP Dynamic Matrix Rule Pick Applet
PickList = PSP Dynamic Matrix Rule Pick List
PickMap01 =

4. Create *PSP Dynamic Matrix Rule Pick List* on *PSP Dynamic Matrix Rule* BC
5. Create pick applet *PSP Dynamic Matrix Rule Pick List* on BC *PSP Dynamic Matrix Rule*

Compile the object changes

now try to validate the *Test PL Sort* product
Open pick applet for *Test PL Sort* attribute and try to sort list column on pick applet
Observation :- Scenario working fine

Open pick applet for *Test PL Sort Matrix BC* attribute and try to sort list column on pick applet
Observation :- Product Configurator UI collapsed

Conclusion :- this issue is specific to pick list based on *PSP Dynamic Matrix Rule*


Changes

 

Cause

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