Print Functionality Issue in Siebel
(Doc ID 2292674.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel CRM - Version 15.16 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.16 [IP2015] version, Client Functionality
ACTUAL BEHAVIOR
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Print functionality issue in Siebel
The Siebel print vanilla functionality is not in proper format. Especially this is observed when field columns are of long type eg: Description, Comments .
EXPECTED BEHAVIOR
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Siebel print vanilla functionality should work for field columns of long type
STEPS TO REPLICATE THE BEHAVIOR
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The issue can be reproduced at will with the following steps:
1. Navigate to My Activities
2. Create activity of Type=Email Outbound
3. Add Description = a long text value
4. Print Preview
5. The description is not displayed in the Description box
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |