In Memory Upgrade Promotion Populates PROM_INTEG_ID On Child Line Items Of CP (Doc ID 2292681.1)

Last updated on SEPTEMBER 04, 2017

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.9 [IP2015] version, Order Management

ACTUAL BEHAVIOR
---------------
In-Memory Upgrade promotion does not add the default product of the Target Promotion

EXPECTED BEHAVIOR
-----------------------
The default product which is not present in the source promotion should be added

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
To replicate the issue, please create a double play promotion asset with the below components
Double Play
  Voice
  Data
Try to Upgrade to a triple play promotion with below components
Triple Play
  Voice
  Data
  TV

Result in Vanilla:

Voice - Update

Double Play - Delete

Triple Play - Add

You will observe that the target components are not getting loaded by default.

Customer's Expectation:

Double Play - Delete
Triple Play - Add
Voice - Update
Data - Update
IPTV - Add

Cause

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