Drill Down In the Find Results Applet Grey out when clicked next to the hyperlink
Last updated on AUGUST 01, 2017
Applies to:Siebel CRM - Version 16.1 [IP2016] and later
Information in this document applies to any platform.
The Users when clicks next to the hyperlink instead of on the hyperlink in the Find Results Applet, the record is greyed out and you can no longer drill down.
1. Search for any Account using FIND> Account and click GO
2. In the Find Results Applet,click next to the hyperlink field.
3. At this point the hyperlink is unusable/inactive.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms