My Oracle Support Banner

Drill Down In the Find Results Applet Grey out when clicked next to the hyperlink (Doc ID 2292961.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel CRM - Version 16.1 [IP2016] and later
Information in this document applies to any platform.


The Users when clicks next to the hyperlink instead of on the hyperlink in the Find Results Applet, the record is greyed out and you can no longer drill down.


1. Search for any Account using FIND> Account and click GO

2. In the Find Results Applet,click next to the hyperlink field.

3. At this point the hyperlink is unusable/inactive.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.