Focus Issue With Sub Category in Catalog (Doc ID 2293541.1)

Last updated on AUGUST 03, 2017

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.13 [IP2016] version, Order Management

ACTUAL BEHAVIOR
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Focus should be at the same subcategory

EXPECTED BEHAVIOR
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Focus shouldn't move to the first Sub Category

STEPS
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The issue can be reproduced at will with the following steps:

1. Create one Catalog A1

2. Create one Category B1

3. Create three Sub Categories C1, C2 & C3

4. Associate Products below Sub Categories

5. Go to Sub Category C3 and add a product using Add Item Button

6. Focus moves to Sub Category C1

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, focus is being missed.

Cause

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