Report Icon Does not Respond Errors at _JMenuObj.axObj.ShowMenu (popupX, popupY) on IE 11 Debugger

(Doc ID 2294891.1)

Last updated on AUGUST 11, 2017

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.


On : 15.7 [IP2015] version, Reports

BIP Reports icon is not responding in Siebel application. When we click the report icon on HI Application, it does not open a drop down menu of available reports for that view. When IE debugger is on, you see an error on jmenu.js script on the following line (line # 465). The error is: "Unknown name"

_JMenuObj.axObj.ShowMenu (popupX, popupY);


 This has been working on IE 11 and stopped all of a sudden.


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