EIM Error SBL-EIM-00423: Unable to get Audit Trail columns (Doc ID 2295370.1)

Last updated on AUGUST 11, 2017

Applies to:

Siebel CRM - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.4 SIA [23030] version, EIM

When attempting to import Contacts, the following error occurs.

ERROR
-----------------------

GenericLog GenericError 1 0009ed2059810a58:0 2017-08-06 17:04:00 Message: GEN-10,
Additional Message: Calling Function: UTLDLogGetAuditColumns; Called Function: GetAuditColumns

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:00

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:00 -------------------------------------------------------------------------------

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:00

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:00 Error SBL-EIM-00423: Unable to get Audit Trail columns for S_PARTY

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:06 A low-level error occurred during import processing for this table. The error

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:06 could not be handled during the step in which it occurred and caused all import

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:06 processing for that table to stop.

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:06

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:06 This low-level failure caused all processing to halt for the specified

EIMError EIMErrorSubEvent 0 0009ed2059810a58:0 2017-08-06 17:04:06 interface table. Check the error messages for more information.

 

Changes

 EnableEimAuditing (Administration - Application--> System Preferences view) Controls auditing for EIM was changed.

Cause

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