Siebel Search Fails With Encrypted Passwords

(Doc ID 2296155.1)

Last updated on AUGUST 11, 2017

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Siebel search fails with encrypted passwords .

 

Replication steps :

 

1.Installed siebel + OSES

2. Configure search parameters

3. OSES search is working as expected .

4. Move password parameters  to bottom applet of driver parameters  from search engine settings

Password
SES Password
Web Service Endpoint Password
Feed Access Password

5. Restart OSES

6. Restart siebel server

7. Search does not work , update  resource and connect  also fails with error

SBL-SRH-00241: Error while performing Remote Administration Operation on the default Search Engine. Error in RemoteAdmin Adapter.

 

 Snippet of AOM log

SearchAdapter SearchAdapterDebug 5 00000023598207bc:0 2017-08-02 16:02:53 osesremoteadminadapter.cpp -> LoginAdmin -> Login into OSES as ADMIN failed

SearchAdapter SearchAdapterDebug 5 00000023598207bc:0 2017-08-02 16:02:53 CSSOSESRemoteAdminAdapter.cpp -> LoginAdmin -> Leaving LoginAdmin Method

ObjMgrLog Error 1 00000023598207bc:0 2017-08-02 16:02:53 (osesremoteadminadapter.cpp (803)) SBL-SRH-00241: Error while performing Remote Administration Operation on the default Search Engine. Error in RemoteAdmin Adapter.

 

Snippet of  search_server1_yyyy_MM_dd_hh_mm.log

 

Caused By: javax.security.auth.login.FailedLoginException: [Security:090304]Authentication Failed: User searchsys javax.security.auth.login.LoginException: [Security:090301]Password Not Supplied
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.login(LDAPAtnLoginModuleImpl.java:261)
at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)

Cause

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