Transformation Order is Not Working in Upgraded Application for Specific Product (SBL-BPR-00162)
(Doc ID 2297220.1)
Last updated on MARCH 17, 2020
Applies to:Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.
User are facing issues while creating transformation order for a product in 15.18 environment.
The process fails in WF "ISS Promotion Add To Promotion Process" at step "Filter Prom Related Asset List" with below error:
 Error invoking service 'ISS Promotion Management Service', method 'FilterListByActiveDoc' at step 'Filter Prom Related Asset List'.(SBL-BPR-00162)
 An end of file error has occurred.
At step "Load Promotion Related Assets", there are different outputs in the previous 188.8.131.52 environment compared to the upgraded 15.18 environment.
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