Agenda Repeat End Date Issue (Doc ID 2297573.1)

Last updated on AUGUST 17, 2017

Applies to:

Siebel CRM - Version 16.6 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.6 [IP2016] version, Client Functionality

When an action is created in the calendar, all the information related to the repetition is indicated as the repetition frequency and the end date of the repetition, and then the action is recorded.
When attempting to change the repeat end date, there is an error received
 
ERROR
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The server you are trying to access is either busy or experiencing difficulties



STEPS TO REPLICATE THE BEHAVIOR
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The issue can be reproduced at will with the following steps:
1. Navigate to Agenda Screen
2. Drill down on a record/event
3. Modify the action by making it repetitive: Fill in the fields like : Type=”RESERVER” Fréquence de répétition =”Hebdomadaire” Répéter jusqu’au =27/07/2017 00:00:00.
4. Click on “Enregistrer celle-ci”
5. The action is saved
6. Change the repeat end date: Choose the date and click on “Enregistrer”
7. When clicking save button “Enregistrer celle-ci” becomes disabled


Cause

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