Siebctl: Remove Service Error 1703958
(Doc ID 2297844.1)
Last updated on NOVEMBER 07, 2024
Applies to:
Siebel CRM - Version 8.1.1.11.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.11.11 [IP2013] version, Upgrade
When attempting to run "siebctl -d -S siebsrvr -i "siebsrvr_SBA_81_PROD_vmsblp01",
the following error occurs.
ERROR
-----------------------
siebctl: Remove Service error 1703958
STEPS
-----------------------
The issue occurred when the customer :
1. Tried to delete the Siebel Server Service in Windows 2012 using siebctl.
2. Customer was upgrading to IP2016 and cloned their 8.1.1.13 Production Siebel environment to create a virtual machine with the Windows 2012 Server operating system.
3. Start the virtual machine with the Windows 2012 Server O/S. Open a dos command prompt window
4. Navigate to the <siebel_home_directory>\ses\siebsrvr\bin
5. run the following Siebel command ""siebctl -d -S siebsrvr -i "EnterpriseName_SiebelServerName" to delete the Siebel Server Windows Service
6. Observe the error siebctl: Remove Service error 1703958
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the Siebel IP2016 upgrade project was impacted by the time spent while this issue is unresolved.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |