IIR Rule Base Failover is Not Happening when Primary Node is Down (Doc ID 2297943.1)

Last updated on AUGUST 16, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

IIR Rule base is configured for HA ffunctionality but when ever primary rule base is down, it is performing fail over rule base and because of this, IIR is showing showing down and not taking any requests.

Cause

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