Edit Promotion Button Adds Promotion Again In Line Items. (Doc ID 2300071.1)

Last updated on AUGUST 23, 2017

Applies to:

Siebel CRM - Version 8.1.1.8 [23012] and later
Information in this document applies to any platform.

Symptoms

Promotion is added again in line items when customer is clicking "Edit Promotion" button.

STEPS
-----------------------
1. Create a catalog entry
2. Add a promotion to any category
3. Create a new order -> Drilldown to the order
4. Go to Catalog -> Browse
5. Chose the entry created at step 1
6. In products applet drilldown on promotion added at step 2
7. Click on Edit Promotion button

Cause

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