Siebel IP 16 Pick Applet Loses The Context Of Selected Record When Opened (Doc ID 2301335.1)

Last updated on AUGUST 27, 2017

Applies to:

Siebel CRM - Version 16.12 [IP2016] and later
Information in this document applies to any platform.

Goal

We are seeing this behaviour in IP 16.12. the scenario is

1. open a pick applet, select a record (say 4th record) and save the parent record.
2. reopen the pick applet, the system will highlight the first record in the list instead of the picked record (4th in the list) in step 1.

Is this a product defect?
 

Solution

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