JAWS not Reading Correctly Base Mode List Applet (Doc ID 2302875.1)

Last updated on AUGUST 31, 2017

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
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- For Base Mode List Applet, JAWS is reading the complete row text at one go. Because it reads the complete row text at one go, the end user cannot make out which field is having what value.
- For the Edit-List Applets, JAWS is reading fields value along with header names.

STEPS
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The issue can be reproduced at will with the following steps:

1. Install JAWS;
2. Login in application -> in Home Page view create some records for My Cases (HLS Case List Applet (HLS Home)) and My Activities (Activity List Applet (WCC Home));
3. Start JAWS and navigate over My cases applet and My Activities applet using Tab Key.

Cause

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