Issue using "@" character on Foreign Language Keyboards/Siebel environments

(Doc ID 2303264.1)

Last updated on AUGUST 31, 2017

Applies to:

Siebel Financial Services CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Goal

After upgrading the application from 8.1 to IP16. When the users are typing @ from french keyboard using R Alt+2 shortcut, it opens send fax window. How to resolve this?
 

Solution

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