Siebel Server Failes To Start Up Due to Mwpingreg Segmentation Fault

(Doc ID 2303596.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Financial Services CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.8 [IP2015] version, System Admin

When attempting to the Siebel Server is is failing with the following error occurs.

ERROR
-----------------------
/App/Siebel/15.0.0.0.0/ses/siebsrvr/mw/bin/mwpingreg: line 3: 3146 Segmentation fault (core dumped) mwtrue > /dev/null 2>&1

When doing "ls -l" on the files under the siebsrvr directory the owning user was appearing as number, and not as name, which is the expected behavior.

The "id" command was returning uid only, and not showing the OS user name.

No log files were getting generated under siebsrvr/enterprises/<enterprise_name>/<siebel_server_name>/log directory.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Source siebenv.sh
2. Start the Siebel Server using "start_server all"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot user start the Development Siebel Server

Changes

 

Cause

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