IIS Faulting application name: w3wp.exe - Application Error (Doc ID 2304018.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Microsoft Windows x64 (64-bit)

Symptoms

Users are not able to access Siebel application and DefaultApplication Pool is crashing and could see message in event viewer "Event 1000 - Application Error in Event Viewer "

ERROR
-----------------------

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8
Faulting module name: sslcshar.dll, version: 811.10.822.3, time stamp: 0x50fe2bb1
Exception code: 0xc0000005
Fault offset: 0x0002f510
Faulting process id: 0x9e0
Faulting application start time: 0x01d31cc24e02e6f3
Faulting application path: C:\Windows\SysWOW64\inetsrv\w3wp.exe
Faulting module path: \\?\C:\sb8app\SWEApp\BIN\sslcshar.dll
Report Id: 8bd55e52-88b5-11e7-886f-00505695b0ce



Cause

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