Page Titles Appears Incorrectly for the View (Doc ID 2304147.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
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Page Titles appears incorrectly for the view

EXPECTED BEHAVIOR
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Page Titles should appear correctly for the view

STEPS
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The issue can be reproduced at will with the following steps:

1.Login into Application.
2.Click on any of tab(e.g.Contact) from the Home page.(Contact Page title appears correct)
3.Click on Site map and Navigate to any View(e.g.Cases).
  Issue1: Page title displayed is of the previous view(Contact) instead of Current View(Cases)
4.Navigate to List applet with data(e.g. Case List applet),Page Title appears with the Case Name of the first record.
5.Select the next record.

  Issue2: Case Name on the page title doesn’t gets refreshed and appears with the first record's case name.
  
BUSINESS IMPACT
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The issue has the following business impact:

Due to this issue, users cannot view the page title in Web Page.

Cause

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