Siebele Server Is Not Coming Up: gethostbyname_r ()failed with error (Doc ID 2304168.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Siebel CRM - Version 16.15 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Unable to bring up siebel service for a newly configured Siebel server in one of the environments.

Error message in log:

GenericLog GenericError 1 0002d31459ad0584:0 2017-09-04 17:50:51 (listener.cpp (411) err=1376350 sys=0) SBL-SMI-00094: Internal: Could not get the IP address: Internal: gethostbyname_r ()failed with error. (%sysError)

 

 

 

Cause

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