Siebele Server Is Not Coming Up: gethostbyname_r ()failed with error
Last updated on SEPTEMBER 06, 2017
Applies to:
Siebel CRM - Version 16.15 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
Unable to bring up siebel service for a newly configured Siebel server in one of the environments.
Error message in log:
GenericLog GenericError 1 0002d31459ad0584:0 2017-09-04 17:50:51 (listener.cpp (411) err=1376350 sys=0) SBL-SMI-00094: Internal: Could not get the IP address: Internal: gethostbyname_r ()failed with error. (%sysError)
Cause
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