Weird Applet Issue (Doc ID 2304432.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Siebel CRM - Version 16.14 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.14 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
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After populating data into a query applet, and clicking on 'Enter', the applet turns gray after the user makes a query, which is unexpected behavior for the applet.

EXPECTED BEHAVIOR
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After running a query on an applet, the applet should remain in the same state that it was previous to the query execution.


Cause

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