How To Display Activity Record Created by the CTI Event Log When Using OpenView in CTI Event Response

(Doc ID 2304481.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Siebel CTI - Version 8.1 [21039] and later
Information in this document applies to any platform.


How to show the Activity record created by a Event Log in the screen pop executed by an Event Response when the Event Response has no matching record and use Event Response parameter OpenView for the screen pop?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms