How To Display Activity Record Created by the CTI Event Log When Using OpenView in CTI Event Response (Doc ID 2304481.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Siebel CTI - Version 8.1 [21039] and later
Information in this document applies to any platform.

Goal

How to show the Activity record created by a Event Log in the screen pop executed by an Event Response when the Event Response has no matching record and use Event Response parameter OpenView for the screen pop?
 

Solution

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