Promote Prospect (Many) Does Not Work in Sample_XE (Doc ID 2304487.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Siebel Marketing - Version 16.15 [IP2016] and later
Information in this document applies to any platform.

Symptoms

List Management - Promote Prospect (Many) does not work in Sample_XE

STEPS TO REPRODUCE
-------------------------
The issue can be reproduced following the below steps:

  1. Navigate to Site Map > List Management > Lists
  2. Drill Down on name of one of the list that brings to the List Mgmt List Member View
  3. Hold the Ctrl key down and multi-select a couple of prospects from the "Find Contacts and Prospects" list applet
  4. The "Promote Many" button will turn green
  5. Clicking on it does not do anything.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms