Siebel Remote: Why TxnRoute fails with errors like 'SBL-CSC-00111: Cannot find dock object for code %1 ? (Doc ID 2305718.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Siebel Consumer Goods - Version 16.12 [IP2016] and later
Information in this document applies to any platform.

Goal

Siebel Remote / Replication / Anywhere - on version: 16.12 [IP2016]

Qn1:
What are the supported options to deactivate a 2nd Dock Object from Siebel Repository?

Currently, as result of investigations on another SR - after the Upgrade from previous version (8.1.1.4) to IP16 there were found to be 2 different Dock Objects for same standard base table (S_REP_TMPL_PSTN).
Since that was found to cause records to be extracted twice by DbXtract (Database Extract) as a result of that, suggestion received from Oracle | Siebel Tech Support was that one of those needs to be inactivated.

Qn2:
Additional Question:

Why after applying the suggested steps to inactivate that 2nd Dock Object, the Transaction Router component (TxnRoute) fails with errors like:


SBL-CSC-00111: Cannot find dock object for code CX_XLPL

Solution

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