Got SBL-DAT-00144: Could Not Find 'View' Named '' Error When Trying To Save A Calendar Activity

(Doc ID 2306346.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, Configuration - General

When trying to save a Calendar activity on "eCalendar Detail View", the below error occurs:

ERROR
-----------------------
SBL-DAT-00144: Could not find 'View' named ''. This object is inactive or nonexistent.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) In Siebel tools, change Drilldown of the Calendar To Do List Applet to eCalendar Detail View

2) In Siebel Application, go Site Map > Calendar to go to "HI Activity Calendar View"

3) Click New Record on the Calendar To Do List Applet

4) On the Calendar To Do List Applet , drilldown on the newly created record to go "eCalendar Detail View"

5) Update the Start Field, click "Save This One" Button

6) The error "SBL-DAT-00144: Could not find 'View' named ''. This object is inactive or nonexistent." occurs




BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save the record.

Cause

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