Marketing Task with Status Canceled Created when Scheduling a Campaign or Program
(Doc ID 2306896.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel Marketing - Version 16.10 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Scheduling Campaign or Programs should not be creating canceled tasks.
EXPECTED BEHAVIOR
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Scheduling repeated campaign or programs from Calendar screen creates canceled tasks immediately.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Programs - Program List - Drill down a program Schedule
2. Schedule using Calendar view
3.Click + and create a repeating activity
4.Check the tasks created
One task created as canceled.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |