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Open UI: How can we open multiple attachments ? (Doc ID 2307359.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.
Open the first attachment
"System has detected an open attachment. Please save and close it."
Try to open the second document while you still have the first open.
You see the same message which will prevent from opening the second document.

In HI exist the possibility to keep the document open while you open a second attachment or go to another view with the first attachment still opened.
That's what the customer is expecting in OpenUI too.


Open multiple attachments functionality in HI should be migrated to Open UI, also.


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