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Page Not Refreshing Correctly Navigation with Toggle Applets (Doc ID 2308868.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Siebel Tools - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

BEHAVIOR
---------------
When navigating from one account type to other, the page is getting refreshed and control moves to 1st record in navigation.

The control should not move to 1st record in navigation.

STEPS to replicate
-----------------------
1. Create copy of: "Service Request Detail Applet" and name it "Service Request Detail Applet Extended"
2. On the parent applet [ Service Request Detail Applet ] add Toggle:
     - Applet "Service Request Detail Applet Extended"
     - Auto Toggle Field "Status"
     - Value "Closed"
3. Create copy of: "Service Request More Info Applet" and name it "Service Request More Info Applet Extended"
4. On the parent applet [ Service Request More Info Applet ] add Toggle:
     - Applet "Service Request More Info Applet Extended"
     - Auto Toggle Field "Status"
     - Value "Closed"
5. Add the Applet on the View < Service Request Detail View >
6. Compile and test

Changes

Implement toggle scenario.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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