PAGE NOT REFRESHING CORRECTLY NAVIGATION WITH TOGGLE APPLETS

(Doc ID 2308868.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Siebel Tools - Version 16.9 [IP2016] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When navigating from one account type to other, the page is getting refreshed and control moves to 1st record in navigation.

EXPECTED BEHAVIOR
-----------------------
The control should not move to 1st record in navigation.

STEPS
-----------------------
1. All Accounts Org View
2. Drilldown on Retail Account# , record is at 15 of 15+.
3. On click on next, Page is refreshed and control is moved to 1st record in applet, when navigating from Retail to Lease Account.


Changes

 Internal Test Case: STEPS | NAVIGATION:

1. Created copy of: "Service Request Detail Applet" and named it "Service Request Detail Applet Extended"
2. On the parent applet [ Service Request Detail Applet ] added Toggle:
    - Applet "Service Request Detail Applet Extended"
    - Auto Toggle Field "Status"
    - Value "Closed"
3. Created copy of: "Service Request More Info Applet" and named it "Service Request More Info Applet Extended"
4. On the parent applet [ Service Request More Info Applet ] added Toggle:
    - Applet "Service Request More Info Applet Extended"
    - Auto Toggle Field "Status"
    - Value "Closed"
5. Added the Applet on the View < Service Request Detail View >
6. Compiled and tested

Cause

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