Campaign Scheduler Calendar Events Not Visible To Other Users
(Doc ID 2310064.1)
Last updated on SEPTEMBER 09, 2021
Applies to:Siebel Marketing - Version 16.0 [IP2016] to 16.18 [IP2016] [Release V16]
Information in this document applies to any platform.
Customer has discovered a issue that with Calendar events in the Campaign scheduler. They found that when they create a Calendar event to execute a Campaign that no other users are able to see the activity.
The issue can be duplicated by completing the following steps:
- Create a Campaign as User A (Site Map > Campaign Management)
- Create a schedule for the campaign to execute (Site Map > Campaign Management > Schedule)
- Save Campaign and log off as User A
- Login as User B and navigate to same Campaign. In Open UI the Campaign schedule will not display for User B but in HI the Schedule will show.
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