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Pagination And Number Of Records In Siebel List Applet (Doc ID 2310476.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel eCommunications - Version 16.7 [IP2016] and later
Information in this document applies to any platform.


The question is regarding the Number of records displayed in list applet right hand top corner (record batch count).

1. In certain views the first result set gets displayed as 1-10 of 12; in certain others as 1-10 of 10+; while 1-10 of 34 in certain others.
2. Sometimes the first result is 1-10 of 12, the second is 9-18 of 20+, the third is 19-28 of 32+ and the last 25-34 of 34.
a. In point# 2 the problem is with
i. Repeating the records that have been displayed previously (record #9 and record #10)
ii. The last result set always displaying 10 records
3. The result set is not always consistent, it behaves in an different manner.

This is siebel OOB functionality works on "NumberOfListRows" configured. This is currently configured to 10 to display the 10 records at a time. Siebel works in the cursor mode in which if the records are more than as in cursor then it shows + sign i.e. 1-10 of 12+. If there is specific set of records returned from query i.e. say 15 which is less than cursor length then it will display it as 1-10 of 15. when user navigates/scrolls to next set then it will mention the record count of 10 records and not only 6 records as the record number 6 to 15 is displayed - so it will be 6 -15 of 15.

Please advise how this is controlled in Siebel and shown in Siebel. we have checked applet controls but could not find any control related to it.
Please advise if above behavior is not correct then is there any fix being given by Oracle OR we need to do some customization for this.


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