Siebel Marketing Bounce - Response Information

(Doc ID 2310727.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Siebel Marketing - Version 8.1.1.10 [23021] to 16.16 [IP2016] [Release V8 to V16]
Information in this document applies to any platform.

Goal

Customer was reviewing receipts for an email campaign.

One of the email bounce types was set to 'Soft'

The read receipt was triggered a few days later. Customer expects the record to be updated to 'sent'
 

Solution

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