JAWS Unable To Read The Page Title When New Siebel Page Is Loaded In The Browser

(Doc ID 2311023.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

 JAWS unable to read the page title when new page is loaded in the browser

Steps: 

1. Login to Siebel

2. Navigate to any screen like Service request

3. Drilldown on a Service request

 

Both in in step 2 and 3 a new page is loaded and the browser page title gets changed but Jaws is not able to read it.

Cause

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