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In IE JAWS Does Not announce the new record when clicking on “Auto-Asset” (Doc ID 2311429.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

When creating new Line items in orders by pressing “Auto-Asset” no feedback is given if the result of the edit-process was successful or not.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log siebel ecommunications _enu
2. Navigate to orders line items
3. either create a new record or click on auto-assets

results:

IE does not announce the new record and neither the field where the focus is.
When using Google Chrome the creation of the new record is properly announced by JAWS.

Cause

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In this Document
Symptoms
Cause
Solution
References


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