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In IE JAWS Does Not announce the new record when clicking on “Auto-Asset” (Doc ID 2311429.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


When creating new Line items in orders by pressing “Auto-Asset” no feedback is given if the result of the edit-process was successful or not.

The issue can be reproduced at will with the following steps:
1. Log siebel ecommunications _enu
2. Navigate to orders line items
3. either create a new record or click on auto-assets


IE does not announce the new record and neither the field where the focus is.
When using Google Chrome the creation of the new record is properly announced by JAWS.


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