WSD Not Working Properly In Linux Environment

(Doc ID 2313588.1)

Last updated on OCTOBER 03, 2017

Applies to:

Siebel Web Marketing - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, Siebel Marketing

When attempting to ,
the following error occurs.

ERROR
-----------------------
com.medpool.communicator.runtime.services.DBAccessException: Maximum number of open connections reached after 20 retries. at com.medpool.communicator.runtime.services.DBAccess.getConnection(DBAccess.java:294)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to MOS and click on the Patch and Updates tab

2. enter the Patch ID:- 24363906

3. This will pull out all the patches based OS .

4. Download the Operating system bundle of your choice.

5. Unzip and install the patch in your development environment first. Make sure that this have been tested well before its deployed in your production environment.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue WSD does not work

Cause

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