Some RR Tables Are Empty or Has Incorrect Data After Upgrading To IP17

(Doc ID 2313839.1)

Last updated on OCTOBER 18, 2017

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.0 [IP2017] version, Upgrade

Application does not launch after IRM to 17.0 , due to rows on S_RR_BOOTLOAD referring to New Siebel Repository which existed before Upgphys, while it should have reference to final Siebel Repository which is the one after Upgphys.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. install IP17
2. run upgrade
3. OM appears in Not Online when checking from Server Manager.

OM log file has error :

ObjMgrBusCompLog Warning 2 0000000459941aec:0 2017-08-16 19:05:17 (sqlobj.cpp (33924)) SBL-DAT-00461: The operation is invalid when there are no rows available.

Changes

 

Cause

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